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Customer Service
1. How do I track my order?
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As soon as your order has been shipped, you will receive an email including tracking information.
Or you can track your order here

2. Why is my order taking so long to ship?
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3. Why pre-order model?
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4. When will my order arrive?
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5. Where do you ship to?
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6. Can I make changes to my order?
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7. What should I do if there's something wrong with my order?
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8. What size should I order?
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9. When will I receive my refund?
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10. What types of payments do you accept?
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11. Are Customs and Duties Fees included in the price of my order?
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12. Wanna collab with us?
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13. Where is Cider based?
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14. Cider’s prices are amazing. How are you able to keep them so low?
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15. Where is the clothing manufactured? What are labor practices, wages, and standards in the factories where the garments are produced?
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16. What is your position on sizing inclusivity?
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